IMPORTANT UPDATE - Arbor Factory Relocation

UPDATED INFORMATION OF TIME LINES BELOW IN RED FOR YOUR SPECIAL ATTENTION. 

​Dear all valued customers
As per company plan, Arbor factory relocation will be starting and carried out in the 4th Quarter this year.
While this project is happening, all the kilns and plant will be uninstalled.  As a result, it will affect the processing and production.
Therefore, we would like to post this notice to make you all aware of this schedule, and meanwhile we request that all orders are to be confirmed before 30th Sept 2019, so that we can prepare the products for you and store at our place for shipments in the months of October and November 2019.

AS PER SCHEDULES, THE PLANT WILL BE UNINSTALLED IN EARLY TO MID NOVEMBER, WHILE THE KILN DRYING FACILITIES ARE TO BE TAKEN DOWN AT THE END OF OCTOBER.

RELOCATION WILL LIKELY BE COMPLETED AT THE END OF JANUARY 2020.  AFTER THE KILNS BEING TUNED FOR PROPER DRYING PROCESSING, OUR EARLIEST NEW SHIPMENT SCHEDULES WILL ONLY BE ETD NZ IN MID-LATE FEBRUARY 2020.

THEREFORE WE WOULD APPRECIATE IT IF YOU CAN CONFIRM YOUR ORDERS FOR HT DRY TIMBER WITH US BEFORE THE END OF SEPTEMBER FOR ALL SHIPMENTS ETD NZ PORTS REQUIRED FROM NOW UNTIL MID-LATE FEBRUARY 2020.

IT IS IMPORTANT TO INFORM YOU THAT DURING THE PERIOD OF TIME WHEN KILNS ARE DOWN, THE ONLY PRODUCTS WE CAN SHIP ARE GREENSAWN PRODUCTS AND PART OF AIR DRY PRODUCTS WITH FUMIGATION (STILL ISPM 15 COMPLIANT, BUT THEY ARE NOT HT KILN DRY).
There will be no shipments in the month of December 2019.
 
Important Cut-Off Times:
Order Acceptance Cut-Off:  Monday 30th September 2019. We must have your LC or deposit payment received on or before this date as a confirmation of your order.
Shipment Cut-Off:  Saturday 30th November 2019.  All orders must be shipped on or before this date.
Please review and prepare your orders if you have demand.  Thank you.